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Q&A
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Q&A
What payment methods are available?
We accept the following payment methods:
Accepted payment methods: Cash or credit card
Visa,Mastercard,JCB,American Express,Diners
Paymen…Continue readingHow do I confirm my reservation?
You can confirm your reservation in the following ways:
Confirmation Method:
Reservation confirmation email
After booking, you will recei…Continue readingCan I use the hot springs for a day trip?
Information updated in December 2025
Yes, you can drop in and use the baths between 10:00 and 18:00 (last admission at 17:00).Towels are av…Continue readingBy when do I need to make a reservation?
Please make your reservation based on the following times:
Normal period:
Reservations can be made up to the day before
Same-day reservati…Continue readingAre there vending machines or convenience stores within the facility?
Facilities within this facility:
Vending machines:can be(Soft drinks only, alcohol available in store)
Ice maker:can be
Laundromat:can be
N…Continue readingIs Wi-Fi available?
Yes, free Wi-Fi is available throughout the property.
How to use:
Connections available in each room, lobby, and restaurant
If you are uns…Continue readingWhat are the different room types and their features?
Tsurugi-Koizuki offers a variety of room types.
Room Type:
Japanese-style room(8 to 23 square meters)
Standard Japanese-style room
Accomm…Continue readingPlease tell me the quality and effects of the hot springs.
Tsurugi-Koizuki's hot spring is a natural hot spring with its own source, an alkaline simple hot spring.
Characteristics:
Unique brown wat…Continue readingAre alcohol and drinks available?
Yes, we offer a variety of drinks, mainly local Toyama sake.
Recommended local sake:
Mt Tateyama(Mt Tateyama Brewery)
Masuzumi(Masuda Sake…Continue readingAre there set times for dinner and breakfast?
Meal times are as follows:
Dinner:
Start time:,From 18:00,From 7:30 p.m.(Final)
Restaurant(For groups of 10 or more, a banquet hall will b…Continue readingAre there children's meals available?
Yes, we provide meals according to the age of your children.
Children's Menu:
Infant meals(3 to 5 years old):Kids Meal Style
Elementary sc…Continue readingCan you accommodate food allergies?
Yes, we will do our best to accommodate your request.
How to respond:
Please let us know about any allergies when making your reservation.…Continue readingWhat does the food consist of?
We offer creative kaiseki cuisine prepared by Hirose, who is certified as a "Toyama Shoku no Takumi."
Characteristics:
Fresh seafood from T…Continue readingIs there parking available?
There is a parking lot that can accommodate approximately 50 passenger cars.
Guests staying overnight or for day trips can use the facility …Continue readingIf I travel by train, is there pick-up service available from the nearest station?
We provide free pick-up and drop-off from Kamiichi Station on Toyama Chiho Railway.(It takes about 10 minutes to get to the hotel.)
Pick-up…Continue readingWhat are the check-in and check-out times?
Check-in is from 15:00 to 19:00, check-out is at 10:00.(This may vary depending on plan you choose, so please check each accommodation plan …Continue readingHow far is Kurobe Tateyama Alpine Route by car?
Tateyama Station, the entrance to Kurobe Tateyama Alpine Route, is about 45 minutes by car from our hotel.
During the season, the facility a…Continue readingHow long is Kurobe Gorge Trolley Train?
Kurobe Gorge Trolley Train is about a 50-minute drive from the hotel.
(This facility is located exactly halfway between Kurobe Gorge Trolley…Continue readingAbout visiting the Owara Bon Festival
The Owara Bon Festival takes place from September 1st to September 3rd.
The venue, around Yatsuo, is about 50 minutes by car from our hotel.…Continue readingAbout Hot Springs
Q: Is it a hot spring?
A.Of course it is a natural hot spring.This is a unique brown-colored, original spring water.
During your stay, the …Continue readingNon-smoking rooms
Smoking is prohibited within this facility and in all guest rooms.
Smoking spaces are provided outdoors.Does Kamiichi Town have many famous water sources?
Kamiichi Town, where Tsurugi-Koizuki is located, has many points where delicious water, a blessing from Northern Alps, springs up.Anantan Wa…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.